Política de envío

Thank you for your business in Kindness Collection, with your purchase your supporting a dream. We are a local Brand from Puerto Rico that promotes fashion in a Boho Luxury way for the bold and empowered women.

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy & Shipment processing time
All orders are processed within 2-3 business days and shipped on Friday's. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

USPS US & PR
Regular Mailer [ 1 - 2 items ]
3-5 business days
$7.99

USPS US & PR
Priority Mailer [ 2-4 items ]
$12.95 - $14.95

USPS US & PR
Jewerly Mailer
$4.99

* Overnight delivery is only available for orders with delivery addresses within Puerto Rico.
*Delivery delays can occasionally occur.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
Kindness Collection is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Kindness Collection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently do not ship outside the U.S.

Return Policy
After receiving the item, the client has seven (7) business day to return it. The client will pay shipping costs.